Professional Certification Catalyst To A Knowledge-based Workforce
17 December 2014
In its drive to enhance skills on the path to economic transformation, Malaysian corporates can depend on qualified training centres to play a key role.
For example, Information Technology Infrastructure Library (ITIL®), which is a set of concepts and techniques for managing information technology infrastructure, development, and operations.
Naturally, in order to gain such certification, proper training is needed, and Malaysia is lucky in the sense that many professional certification courses are available here, offered by recognised organisations. Quint Wellington Redwood, for example, is focused on providing consultancy and training aimed at optimising IT-intensive processes.
Quint’s Regional Director Jeffrey Doss is confident that courses offered by training professionals like Quint can make a difference. “For true professionals, the job market is becoming increasingly focused. Look at the number of positions open today that require applicants to be certified in specific courses,” he said.
Doss also stressed on the difference between courses. “Our key differentiation is that our instructors are our consultants. They are able to bring not only professional theory to students, but are able to apply real world experience from a diverse field of clients to the classroom,” he added.
“ITIL® is not just technical in nature. These courses teach skills relating to management, business-IT alignment and negotiation. Having ITIL® certification is an added advantage in the job market. Many companies are now hiring with “preferred” ITIL® certification as a requirement,” said Doss, saying that successful graduates can command higher salaries compared to industry norm.