Design of the IT organization
In existing IT organizations, efficiency and effectiveness sinks or swims on having the right people in the right places. We often notice that IT organizations are organized in a technical way, resulting in a loss of incentive for customer-friendly service. Furthermore, a well-functioning IT organization needs clear management based on clear delivery and management processes together with performance indicators and senior-level agreement on how the IT organization will be managed. When IT organizations are founded, merged or split, it is necessary to assess – aside from technical scope and sizing – the aforementioned processes, performance indicators and workforce, as well as the question of how the desired final situation might be implemented. Together with your IT management team, Quint ensures that your IT organization is conceptualized and optimized in terms of departmental structure and process design, but particularly in terms of management action. Within four weeks, you will have a well-founded organizational structure with management mechanisms which will be fully operational within your IT organization within two months.